Policies & FAQ

Your Pupppet Order

Bear with me here, the process of a custom puppet is by nature a bit more involved than just a point and click purchase, but so worth it. Sometimes you will see puppets available here for immediate purchase, but for the most part I deal in custom comissioned work. This sort of work begins with a simple email. We will disuss the price, size, timeline, and any other questions you may have. These factors vary greatly from puppet to puppet and you are welcome to set propose some parameters for them before we begin.

                         


Payment                                                                                                      

I gladly accept Visa, Mastercard, American Express, Discover or direct payments, all through Paypal.

What if I don't see what I want? Can I ask for something completely different?

Yes, within reason. My puppets come from places deep within me and I want them to be a reflection of you as well. If you have a puppet in mind that you would like please feel free to propose it to me. I do reserve the right to tell you if an idea does not fit my aesthetic or falls outside the realm of what I want to represent as a company, but do not hesitate to start a conversation. Puppets are very little without you.

Shipping

Everything is shipped USPS Priority with tracking.

Returns

Due to the custom nature of my work, I do not offer refunds or accept returns. A non-refundable deposit of half the puppet cost is required at the beginning of any custom sculpt. If you are unhappy with your puppet, please feel free to contact me and I will be happy to discuss changes to your puppet to suit your needs.


Talk to me! Whenever you want! It is so important to me that you are as delighted with your devil as I am. I am always open to conversation.


Q. Why puppets?

A. I started making puppets to help express things I couldn't, and to help me understand parts of myself that I couldn't. And why wouldn't I want that for everybody?


Q. Can I shake it around like crazy?

A. All of the puppets are sturdy and quality-checked but are not intended for rough play. Obviously free to jiggle your devil around a little and make 'em dance, they are puppets after all.