Policies & FAQ

Your Pupppet Order

Please be certain to read product descriptions carefully. Many of these are made-to-order, meaning they will be sculpted after they are purchased and are not readily available. There are some pre-made exceptions but I will always be sure to state that clearly in the description.



I gladly accept Visa, Mastercard, American Express, Discover or direct payments, all through Paypal.


Everything is shipped USPS with tracking.


Returns are not avaiable for custom comissions (Customs are their own beast, we discuss those policies together during your process). If you have an issue with a ready-made puppet from the webstore or a piece of merchandise please feel free to let me know. Often times small adjustments can be made to make the puppet more to your liking after a discussion but it a case-by-case basis. If that ends up not being an option for you, you will be issued a refund.

What if a puppet is sold out? Will it ever be available again?

It honestly depends on the puppet. Some designs are permanent residents and others are retired after a while. Please feel free to email me if you have questions about the restocking of a character.

What are they made out of?

Primariy polymer clay, with lighter weight body parts being paper clay. Wigs are human hair, fur is faux fur, most fabrics are antique or vintage and cut from old clothing, some of sentimental or family value. The same goes for accessories, each bauble is from my collected jewelry of powerful, magical women in my family and friends who have passed on.